| 
| 
| 
The City’s Customer Service Charter reflects our commitment to the service standards we provide the community and visitors. It states what we will commit to do and explains how you can provide feedback to help us to improve our service.
Customer Service
The City of South Perth delivers a wide range of services to our community and visitors. We receive more than 100,000 direct contacts a year from our customers by telephone, in writing or in person, and our City hosts almost one million visitors each year to the Perth Zoo, Australia Day celebrations and major events such as the Red Bull Air Race.
Customer Charter
A-Z of our services
Our up-to-date information on over 300 topics covers our own services as well as those provided by other government organisations and community groups operating within the City.
after hours service
The City recognises that our customers may sometimes need to contact us after hours for emergencies. A locally based after-hours call centre is able to respond to these urgent customer matters.
